“An enormous congratulations to all of the winners and finalists – you made this an incredibly Distinctive celebration, and we can not wait to determine what’s forward from you for the rest of this 12 months, and what we will be honouring in 2022.”
Do you think you're psyched to hitch other CX gurus inside the Gulf area and convey the title of the general winner? The celebration is open for entries! It is possible to sign-up listed here and share your amazing enterprise initiative with the globe.
Personnel engagement is increasing. We've been pleased to check out that additional workforce are sharing their Concepts/initiatives towards increasing the experience we offer to our customers.
Once staff ended up Completely ready, RAKEZ moved to mapping its customers’ journey, which served the authority to know its customers’ pains and obtain. It had been capable to detect the gaps and design options to close them.
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Naturally, CX innovation wouldn't be attainable without the electronic transformation. RAKEZ introduced Portal 360 and digitised the significant journeys of its customers.
Nonetheless it’s not merely the pandemic which includes highlighted its value; as many as ninety six for every cent of the region’s IT choice-makers mentioned that customer experience is going to be a top rated GCC business enterprise precedence gulf customer experience awards in 2020, In keeping with a YouGov study released at Gitex past calendar year.
The transformation of RAKEZ’s service tradition commenced with a straightforward query that led for the development of its full CX foundation: What exactly is RAKEZ’s reason?
Mayo Clinic researchers pave the way for individualized weight problems therapy, tailoring interventions to someone's requirements
From being aware of its why, RAKEZ went on to vary its attitude. Much more than 45 free of charge zone in UAE are presenting exactly the same services and products.
As part of ‘The Yas Concierge Way’ customer experience training program, the concierge crew has empowered workforce to provide “wow” times for visitors no matter the communication channel or ask for. To find out more about Experience Hub, you should stop by
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Currently, Al Ghurair Investment continues to create on its enduring sixty+ yr legacy, guided by its function: ‘Improving Everyday living’, mainly because it strives to aid meaningful and sustainable change throughout the communities inside of which it operates.
Raise Awards may help produce your entry, assist you program which awards to enter and acquire evidence for your submission, significantly expanding your odds of profitable an award.
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